play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 0508343858
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is strong and stable. Wait for a reliable signal and then click "send OTP" again. If the OTP doesn't arrive within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active account number. If your account number has changed, please submit your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To continue using the app, uninstall it from your device and then download the latest version. This will ensure that you have the most up-to-date version and can log in to play without issues. Once updated, you can easily log in and start playing.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts. This means you can only redeem your actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI, and bank information. This is a necessary step to ensure a smooth and secure experience. Completing these details will allow you to access all the features of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry - funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
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